We would hereby like to kindly ask our partners to participate in a short Customer Satisfaction Survey. It will take only a few minutes to fill in.
The survey is available under this LINK. The goal of this survey is to provide us with an overview of the user experience with the Customer Information Platform.
Your answers will help to identify where progress has been made, as well as to identify areas that may need further optimisation and particular focus.
Thank you very much in advance for your contribution!
The Management Board of RFC Rhine-Danube (RFC RD) monitors the performance of rail freight services on the RFC and publishes the results of this monitoring once a year.
Since RFC RD became operational in October 2020, this is its first performance monitoring report.
During the first year of its operation, RFC RD implemented all KPIs commonly applied by all of the other RFCs, too, in order to facilitate the above-mentioned monitoring process in a harmonised way.
This Performance Monitoring Reports describes the results of the commonly applicable RFC KPIs.
You can find the first performance monitoring report here. Read more
We would like to invite our customers and terminal partners to the next meeting of the Operations and Performance Working Group, which will be held again commonly with RFC Orient/East-Med, with the participation of IMs and interested RUs and terminals.
This TPM meeting will be held online and is scheduled for 09:00-16:00 on 19 October 2022.
If you are interested in participating, you may register by sending an email to Mrs Zita Koops-Árvai, Managing Director of the RFC via
The next meeting of the Advisory Groups of RFC Rhine-Danube will take place on 5 October 2022 between 9am and 2pm. The groups consist of the railway undertakings and the terminals which are located along or using the services of the RFC. You can find more information about these groups here: https://rfc-rhine-danube.eu/rag-tag/
It will be a joint event together with the Advisory Groups of RFC Orient / East-Med, which is the second common event of this kind.
The format of the meeting will be hybrid:
– we will meet you at the headquarters of MÁV in Budapest, and
– for those of you who cannot travel to Budapest, we are going provide the possibility to join via MS Teams.
This customer meeting is an open event, we welcome all interested stakeholders. If you are interested in participating, you may register by sending an email to Mrs Zita Koops-Árvai, Managing Director of the RFC via .
We would like to inform our customers about the publication of the updated overview of Temporary Capacity Restrictions (TCRs) on RFC Rhine-Danube. This update concerns TCRs with minor impact in timetable year 2023.
On 10 July, two freight trains collided between Biatorbágy and Herceghalom stations on the line Budapest-Keleti – Hegyeshalom border station. The freight wagons derailed, blocking both tracks and severely damaging them.
From 18:30 on 11 July, one of the tracks became operational again with a speed restriction of 40 km/h on a 100 m long section at the location of the accident, with minor impact on capacity.
The restoration of the second track was finished on 12 July, too.
We are happy to announce that we, together with RailNetEurope (RNE and the other 10 RFCs, will participate with a stand at this year’s Connecting Europe Days in Lyon. Don’t miss out on this special event for mobility and transport, and come visit us at our stand. Find out more about the CE Days here: #ConnectingEurope#EuropeanCommission#CINEA#event#europe#transport#mobility
RFC Rhine-Danube would like to invite the Members of the Terminal Advisory Group to participate in the next RNE-RFC session, which will be a webinar about the Rail Facilities Portal for terminals. It will take place online from 14:00 to 16:00 on 22 June. You can find practical information about the RFP on https://rfp.rne.eu/
As it is an online meeting, if you would like to attend, and have not registered yet, you can still register by sending an email to the RFC Network Assistant via until the day before the webinar.
Please do not hesitate to forward this information to interested colleagues of yours.
Also, we hope to have the facilities of your companies in the RFP, too, soon – if not there yet – so that we can advertise their characteristics and the services provided therein via a user-friendly, forward-looking, and digital sharing of service facility information with a link to the RFP in chapter 3 Terminal Description of our Corridor Information Document for the users of the RFC.
The Management Boards of RFC Rhine-Danube and RFC Orient/East-med have approved common rules of procedures for train performance management in order to align these procedures on the significant length of their overlapping sections. These procedures were agreed with the interested members of the RU Advisory Groups of the two RFCs, too.
Infrastructure Managers and Railway Undertakings commonly analysing the performance of freight traffic along the RFC in line with the above document and proposing and implementing improvement actions may result in more satisfied customers and end-customers.
To this end, if you are a Railway Undertaking running your trains along RFC Rhine-Danube or a terminal operating your facilities along the RFC and you are interested in participating in the bi-annual joint meetings of the Operations and Performance Working Groups of the two RFCs, please contact the Permanent Management Office.
Interruption with international impact after collision of two freight trains on 19 May
Since Thursday morning (19/05/2022), the Aschaffenburg-Darmstadt line between Babenhausen and Dieburg has been interrupted. After the collission of two freight trains in the early morning, several wagons of one of the freight trains derailed and one of the loco drivers died. A long-lasting investigation of the accident by the authorities is expected.
Total closure on the line is still in place. Start of single-track operations is anticipated from 16 June 2022, 5 am.
International Freight Trains are rerouted via
Aschaffenburg-Frankfurt,
Würzburg-Kornwestheim,
Kassel-Hamm.
We will inform our customers about the further proceedings.
In case of any questions please do not hesitate to contact the ICM Coordinator of RFC Rhine-Danube: Zita Koops-Árvai, Managing Director via .
