Monthly punctuality report
The latest report can be downloaded here:
Monthly punctuality report June 2025
Performance Monitoring Report
The Management Board of RFC Rhine-Danube (RFC RD) monitors the performance of rail freight services on the RFC and publishes the results of this monitoring once a year.
During the first year of its operation, RFC RD implemented all KPIs commonly applied by all of the other RFCs, too, in order to facilitate the above-mentioned monitoring process in a harmonised way.
This Performance Monitoring Reports describes the results of the commonly applicable RFC KPIs of the previous year.
Performance Monitoring Report 2023
Results of RFC User Satisfaction Survey 2024
To learn the evolution of the level of satisfaction of our customers with the products and services of the RFC, we conducted our fourth annual user satisfication survey in 2024 jointly and in a harmonised way with the other ten RFCs like in the previous years. We would like to thank everyone who filled it in for the valuable feedback and time. The Infrastructure Managers in the Management Board of the RFC will take a deeper look into the results in order to define concrete actions for improvement with a focus on the topics with which the respondents were the least satisfied.
We are looking forward to exchange views on the results and proposed improvement actions with our customers in the next meeting between the Railway Undertaking and the Terminal Advisory Groups with the Management Board and the Executive Board in May 2025.
The summary of the results specific for RFC Rhine-Danube can be downloaded here.