Results of RFC User Satisfaction Survey 2022

To learn the level of satisfaction of the customers with the performance of the corridor, RFC Rhine-Danube conducted its second user satisfication survey for 2022. The survey was conducted in a harmonised manner, most importantly by using a harmonised questionnaire across all 11 RFCs, and coordinated by RailNetEurope.

We would like to thank everyone who filled it in for the valuable feedback and time.

The summary of the results specific for RFC Rhine-Danube can be downloaded here.

Our RFC is taking a deeper look into the results in order to define concrete actions for improvement

Publication PaP Offer TT 2024

Our PaP Offer for Timetable 2024 is now published and accessible via PCS and the website.

 

we are excited to inform all our customers about the publication of the Pre-Arranged Paths (PaPs) on RFC Rhine-Danube for Timetable 2024. The offer is accessible via PCS (https://pcs-online.rne.eu/pcs/login). Furthermore, the PaP Catalogue may be accessed via our Website (http://rfc-rhine-danube.eu/pre-arranged-paths-paps/), containing a clickable map, detailed information sheets per section, a table overview of all PaPs per direction as well as additional information on train parameters, TCRs and distances. For any questions please address the C-OSS manager (http://rfc-rhine-danube.eu/#section-contactdata).

 

At the same time, we are happy to announce that the Corridor Information Document for Timetable 2024 (Sections 1-4) was also published. Customer Information Platform – RNE

 

We are looking forward to welcoming you on the RFC Rhine-Danube network!

Publication of TCRs for TT 2023, 2024, 2025

We would like to inform our customers about the publication of the updated overview of Temporary Capacity Restrictions (TCRs) on RFC Rhine-Danube. This update comprises updates to TCRs planned for timetable years 2023 and 2024, as well as the first publication of TCRs with major and high impact planned for timetable year 2025.

It can be accessed via our website (https://rfc-rhine-danube.eu/temporary-capacity-restrictions-tcrs/), as well as via the CIP (https://info-cip.rne.eu/).

 

For the first time, some of the TCRs are also available in the TCR Tool operated by RailNetEurope. Currently, the following TCRs along RFC Rhine-Danube are displayed on a user-friendly map overview in the tool for interested users:

  • MÁV: for timetable years 2023 and 2024
  • ZSR: for timetable years 2023, 2024, and 2025

 

You can access the TCR Tool via https://rne.eu/it/rne-applications/tcr-tool/

Publication of CID TT 2023-2024

We would like to inform our customers and potential customers that the new Corridor Information Document for Timetable 2024 (Sections 1-4) and the updated Corridor Information Document for Timetable 2023 (Sections 1-4) have been published.

 

The CID provides information about the conditions of using the RFC comprising infrastructure characteristics, list and description of terminals, capacity allocation rules, and traffic management rules.

 

The documents can be found on our website (https://rfc-rhine-danube.eu/cid-books/)

The documents are accessible via CIP, too (https://info-cip.rne.eu/).

 

We are looking forward to welcoming you on the RFC Rhine-Danube network!

 

PCS training for TT 2024

A PCS training will be offered in February 2023, providing you with valuable and practical insights needed for requesting capacity on the Rail Freight Corridors for timetable 2024. Moreover, the training will enhance your knowledge by introducing you to (new) features and functions in PCS, informing you about the news for TT 2024 and giving you the chance to practice live with individual and corridor-specific exercises.

Should you interested in participating to one or several of the trainings, please contact the C-OSS or the PMO, or register directly via the following links:

RFC Group 1: jointly organized by RFC North Sea-Med, Atlantic and Mediterranean
RFC Group 2: jointly organized by RFC Baltic-Adriatic, Orient/East-Med, Rhine-Danube, Alpine-Western Balkan, and Amber
RFC Group 3: jointly organized by RFC Rhine-Alpine, North Sea-Med, Scan-Med, Orient/East-Med North Sea-Baltic and Rhine-Danube
Baltic training: jointly organized by RFC Baltic-Adriatic, North Sea-Baltic and Amber
Online training session: separate beginner, intermediate and advanced session held by RNE.

Please feel free to share this information with other colleagues.

We are looking forward to meeting you!

EU grant agreement awarded to RFC Rhine-Danube for its further implementation

Two successful years after becoming operational, RFC Rhine-Danube has recently been awarded with a CEF grant agreement dedicated by the European Commission.

 

The goal of the grant is to achieve the specific objectives of Regulation 913/2010/EU on RFC Rhine-Danube as follows:

  • Objective 1: Improve coordination between Infrastructure Managers, Member States, Railway Undertakings and managers and owners of Terminals, both between these different groups of actors and – within the groups – across borders;
  • Objective 2: Coordinate and plan investments to ensure that infrastructure capacities and capabilities available along RFC RD meet the needs of international rail freight traffic, including as regards interoperability;
  • Objective 3: Improve operational conditions for international rail freight services, in particular by coordinating traffic management along RFC RD, including in the event of disturbance and monitor the performance of rail freight services on RFC RD;
  • Objective 4: Guarantee international freight trains access to adequate infrastructure capacity, recognizing the needs of other types of transport, including passenger transport;
  • Objective 5: Facilitate the use of rail infrastructure for international rail freight services and support fair competition between rail freight service providers;
  • Objective 6: Improve intermodality along RFC RD.

 

RFC Rhine-Danube very much appreciates the financial support provided by the European Commission for the benefit of facilitating rail freight transport.

CIP 2022 Customer Satisfaction Survey

We would hereby like to kindly ask our partners to participate in a short Customer Satisfaction Survey. It will take only a few minutes to fill in.

The survey is available under this LINK. The goal of this survey is to provide us with an overview of the user experience with the Customer Information Platform.

Your answers will help to identify where progress has been made, as well as to identify areas that may need further optimisation and particular focus.

Thank you very much in advance for your contribution!

 

Our First Performance Monitoring Report is Available Now

The Management Board of RFC Rhine-Danube (RFC RD) monitors the performance of rail freight services on the RFC and publishes the results of this monitoring once a year.
Since RFC RD became operational in October 2020, this is its first performance monitoring report.
During the first year of its operation, RFC RD implemented all KPIs commonly applied by all of the other RFCs, too, in order to facilitate the above-mentioned monitoring process in a harmonised way.
This Performance Monitoring Reports describes the results of the commonly applicable RFC KPIs.

You can find the first performance monitoring report here. Read more